Enhance the Brand Experience

Digital | eCommerce | CX - Consulting Solution Lead (Dubai) Leading the strategic DIGITAL | CX | ECOMMERCE projects for various customers from Middle East on various domains like Retail, Telco, Banking and using technology platforms like SAP, IBM, Oracle from Strategy , Solutions, Architecture, Pre-sales and Consulting and Project Deliveries Management perspective.

Digital | eCommerce | CX - Product Engineering Manager. (Dubai) Defining a positive customer experience to increase customer engagements along with Technical and Functional roadmap for technology platforms. Digital | CX and eCommerce use cases, prototypes and wireframes while achieving customer 360-degree view and Omnichannel eCommerce for various touchpoint with requirements BRD / Technical Blueprint and Agile Deliveries.

Digital MarketPlace Solutions - Product Experience Head (Dubai,Singapore) Heading the eCommerce and Digital solutions team from strategy and solution perspective, working with the business team to guide & define overall CEX/ eCommerce strategy and converting these requirements into a scalable solution blueprint and platform with defining architecture for In Store, POS, Web and Apps with technical integration like ERP, CRM, OMS, Payments and backend systems for Inventory, Catalog, Orders, Customers, Loyalty points and overall Omni channel Digital solutions, also evaluating vendor solutions to the technical alignment with business goals and vision.

eCommerce | CX | Digital Portals - IBM SME & Consulting. (India) Leading as SME on Omni channel eCommerce and Portal opportunities and helping IBM Global system integrators / Accounts from end to end which includes pre sales and projects implementations , Owning the technical solution and product expertise on eCommerce platforms such as IBM WebSphere Commerce, IBM WebSphere Portal and SAP Hybris. Recommendations on the Technical, Functional architecture of Digital and eCommerce vendor Platforms.

eCommerce - Architect and Consulting. (India) Managing and handling e-commerce from technology, solution blueprint roadmap and heading the architecture and solution team for various integration with different systems like PLM, SAP, CRM, Ariba.

Portal and CMS - Lead Architect and Consultant (India, UK) Tesco is a leading UK based retailer , worked in TESCO development Center as a Product Expert primarily IBM Portal, WCM and Commerce modules, Worked on implementation and consultant on various websites as customer facing as well as intranets, most of these websites were content driven and some of them had various modules extension and implementation using WebSphere Portal and WCM API's